From within and in-between – co-designing organizational change. Issue 1 (2nd January 2021)

• Record Type: Journal Article
• Authors: Salmi, Anna; Mattelmäki, Tuuli
• Is Part Of: CoDesign. Volume 17:Issue 1(2021)
• Page Start: 101
• Page End: 118
• Publication Date: 2021-01-02
• Subjects: Organizational change -- collaboration -- co-design -- innovation -- emergence -- facilitation; Design -- Periodicals; Communication in design -- Periodicals; Artistic collaboration -- Periodicals; 745.2
• DOI: 10.1080/15710882.2019.1581817
• Languages: English
• ISSNs: 1571-0882

Abstract

ABSTRACT: This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants' engagement and entangled interactions.