Connecting the Role of the Information Technology Function to its Contribution to the Organization. Issue 2 (2nd April 2020)

• Record Type: Journal Article
• Authors: Roberts, Nicholas; Gerow, Jennifer E.
• Is Part Of: Journal of organizational computing and electronic commerce. Volume 30:Issue 2(2020)
• Page Start: 150
• Page End: 168
• Publication Date: 2020-04-02
• Subjects: IT function -- IT function role -- IT function competence -- IT value -- ambidexterity; Management -- Data processing -- Periodicals; Electronic commerce -- Periodicals; Electronic data interchange -- Periodicals; Business enterprises -- Computer networks -- Periodicals; 658.0505
• DOI: 10.1080/10919392.2020.1738203
• Languages: English
• ISSNs: 1091-9392

Abstract

ABSTRACT: We investigate whether the information technology (IT) function's competence and role affect organizational ambidexterity. We first hypothesize that IT function competence is positively related to organizational ambidexterity. Following this, we suggest that the role of the IT function moderates the aforementioned relationship. We test our hypotheses with a matched pair sample of business managers and IT managers. Our results show that IT function competence positively influences organizational ambidexterity. Furthermore, this relationship is stronger when the IT function aims to be an active business partner or aims to reduce architectural complexity. Our study contributes to research on the IT function and IT value.