Digital Artefacts and The Role of Digital Affordance. (May 2022)

• Record Type: Journal Article
• Authors: Colombo, S.; Montagna, F.; Cascini, G.; Palazzolo, V. F.
• Is Part Of: Proceedings of the Design Society. Volume 2(2022)
• Page Start: 11
• Page End: 20
• Publication Date: 2022-05
• Subjects: user-centred design -- human behaviour -- smart products engineering -- affordance -- digital design; Industrial design -- Congresses; Engineering design -- Congresses; 620.0042
• DOI: 10.1017/pds.2022.2
• Languages: English
• ISSNs: 2633-7762

Abstract

Abstract: This work investigates how the concept of affordance should be revised following the digital evolution. Starting from a review of the literature about affordance, the most acknowledged constructs are compared with the variegated definitions of digital artefacts. The paper proposes a definition of digital affordance, overcoming the inconsistencies identified in the literature. The study is enriched by a series of interviews to investigate the final users' perception of affordance. Finally, the paper shows the application of the proposed model with a case study related to food delivery services.