Building a complementary agenda for business process management and digital innovation. Issue 3 (3rd May 2020)

• Record Type: Journal Article
• Authors: Mendling, Jan; Pentland, Brian T.; Recker, Jan
• Is Part Of: European journal of information systems. Volume 29:Issue 3(2020)
• Page Start: 208
• Page End: 219
• Publication Date: 2020-05-03
• Subjects: Business process management -- digital innovation -- organisational routines -- process-aware information systems -- theory; Information technology -- Periodicals; Information technology -- Europe -- Periodicals; Management information systems -- Periodicals; Management information systems -- Europe -- Periodicals; 658.403805
• DOI: 10.1080/0960085X.2020.1755207
• Languages: English
• ISSNs: 0960-085X

Abstract

ABSTRACT: The world is blazing with change and digital innovation is fuelling the fire. Process management can help channel the heat into useful work. Unfortunately, research on digital innovation and process management has been conducted by separate communities operating under orthogonal assumptions. We argue that a synthesis of assumptions is required to bring these streams of research together. We offer suggestions for how these assumptions can be updated to facilitate a convergent conversation between the two research streams. We also suggest ways that methodologies from each stream could benefit the other. Together with the three exemplar empirical studies included in the special issue on business process management and digital innovation, we develop a broader foundation for reinventing research on business process management in a world ablaze with digital innovation.