Being excellent: predicting team performance based on social cognitive theory and social identification theory. (17th August 2020)

• Record Type: Journal Article
• Authors: Lin, Chieh-Peng; Liu, Chu-Mei; Liao, Wei-Shan
• Is Part Of: Total quality management & business excellence. Volume 31:Number 11/12(2020)
• Page Start: 1363
• Page End: 1380
• Publication Date: 2020-08-17
• Subjects: dysfunctional conflict -- team performance -- collective efficacy -- hypercompetition; Total quality management -- Periodicals; Quality control -- Periodicals; Quality assurance -- Periodicals; Production management -- Quality control -- Periodicals; 658.401305
• DOI: 10.1080/14783363.2018.1485483
• Languages: English
• ISSNs: 1478-3363

Abstract

Abstract : This study proposes a model based on social cognitive theory and social identification theory to explain team performance in the technology industry. In the proposed model, dysfunctional conflict and hypercompetition indirectly correlate to team performance via the mediation of collective efficacy and teamwork engagement. At the same time, collective identification is hypothesised to moderate the effects of dysfunctional conflict and hypercompetition on collective efficacy and teamwork engagement, respectively. Empirical testing of this model using team personnel in high-tech firms confirms a seamlessly integrated applicability of social cognitive theory and social identification theory in high-tech work teams. Finally, managerial implications and research limitations are discussed.