Supervisory skills training for the neglected supervisors: development and preliminary evaluation of an autonomy-supportive programme. Issue 5 (19th June 2019)

• Record Type: Journal Article
• Authors: Yong, Amy; Roche, Maree; Sutton, Anna
• Is Part Of: Industrial and commercial training. Volume 51:Issue 5(2019)
• Page Start: 315
• Page End: 326
• Publication Date: 2019-06-19
• Subjects: Andragogy -- Autonomy-supportive style -- Leadership skills training -- Low-skilled occupations; Personnel management -- Periodicals; Employees -- Training of -- Periodicals; 658.3124
• DOI: 10.1108/ICT-01-2019-0013
• Languages: English
• ISSNs: 0019-7858

Abstract

Abstract : Purpose: Previous studies have demonstrated that an autonomy-supportive supervision style is associated with improved well-being and positive behaviours for supervisees. However, autonomy-supportive training (AST) has yet to be tailored to suit supervisors in low-skilled occupations for whom traditional pedagogical approaches may be inappropriate. The purpose of this paper is to describe the development and preliminary evaluation of AST for these supervisors, using self-determination theory (SDT) and andragogical principles of adult learning. Design/methodology/approach: SDT and andragogical principles were systematically integrated to develop (a 3 h) AST programme. The training sessions were trialled with 11 first-line supervisors in New Zealand as a preliminary evaluation of AST. The evaluation used open-ended questions following Kirkpatrick's evaluation model and incorporated the trainer's reflections. Findings: Supervisors found AST relevant, easy to understand and suited to their approach to learning. Trainer's reflections also provided insight into the challenges in conducting such training for supervisors in low-skilled occupations and the article makes suggestions to address these challenges. Research limitations/implications: AST can be successfully tailored to first-line supervisors, indicating that an autonomy-supportive style of leadership is relevant for those employed in low-skilled occupations. This initial evaluation provides a foundation for future studies to conduct higher-level assessment of AST. Practical implications: AST can be utilised to provide first-line supervisors with access to improved leadership development opportunities. Challenges of conducting this kind of training programme in a context of low-skilled occupations are addressed and recommendations made for organisations and trainers. Originality/value: This study is novel as it demonstrates the development of AST, a leadership skills training, tailored to suit the needs of an understudied group, supervisors in low-skilled occupations.