Cite
HARVARD Citation
Cheng, B. et al. (2020). Customer incivility and service sabotage in the hotel industry. International journal of contemporary hospitality management. 32 (5), pp. 1737-1754. [Online].
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Cheng, B. et al. (2020). Customer incivility and service sabotage in the hotel industry. International journal of contemporary hospitality management. 32 (5), pp. 1737-1754. [Online].