A cascading approach to training discovery. Issue 1 (8th March 2019)

• Record Type: Journal Article
• Authors: Galasso, Meg; Cohen, Rachael Anne; Thorpe Pusnik, Angie
• Is Part Of: Reference services review. Volume 47:Issue 1(2019)
• Page Start: 60
• Page End: 72
• Publication Date: 2019-03-08
• Subjects: Academic libraries -- Training -- Outreach -- Instruction -- Discovery services -- Student employees; Reference books -- Bibliography -- Periodicals; Reference services (Libraries) -- Periodicals; 025.52
• DOI: 10.1108/RSR-09-2018-0064
• Languages: English
• ISSNs: 0090-7324

Abstract

Abstract : Purpose: The purpose of this paper is to illustrate why libraries should develop instructional plans to further integrate Web-scale discovery services into the academy, as well as propose a three-fold delivery plan to achieve this goal. Design/methodology/approach: This paper documents a strategy to integrate Web-scale discovery services into library training and instruction for multiple audiences. The strategy is informed by past analysis of discovery service search queries. Findings: It presents a three-part training plan that can be applied to multiple audiences, universities/colleges and even discovery service platforms. Practical implications: The strategies and practices detailed in this paper are easily adaptable to other institutions that currently subscribe to Web-scale discovery service products. Originality/value: This paper introduces an innovative approach toward transforming Web-scale discovery instruction across the academy, based on search query analysis.