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HARVARD Citation
Ang, T. et al. (2018). Perceived cultural distance in intercultural service encounters: does customer participation matter?. Journal of services marketing. 32 (5), pp. 547-558. [Online].
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Ang, T. et al. (2018). Perceived cultural distance in intercultural service encounters: does customer participation matter?. Journal of services marketing. 32 (5), pp. 547-558. [Online].