Data privacy-related behavior and concerns of activity tracking technology users from Germany and the USA. Issue 2 (11th December 2020)

• Record Type: Journal Article
• Authors: Ilhan, Aylin; Fietkiewicz, Kaja J.
• Is Part Of: Aslib journal of information management. Volume 73:Issue 2(2021)
• Page Start: 180
• Page End: 200
• Publication Date: 2020-12-11
• Subjects: Fitness tracking -- Privacy -- Information management -- Information-seeking behavior -- Privacy concerns -- Activity tracking technologies; Information science -- Periodicals; Library science -- Periodicals; 020.5
• DOI: 10.1108/AJIM-03-2020-0067
• Languages: English
• ISSNs: 2050-3806

Abstract

Abstract : Purpose: This investigation aims to examine the differences and similarities between activity tracking technology users from two regions (the USA and Germany) in their intended privacy-related behavior. The focus lies on data handling after hypothetical discontinuance of use, data protection and privacy policy seeking, and privacy concerns. Design/methodology/approach: The data was collected through an online survey in 2019. In order to identify significant differences between participants from Germany and the USA, the chi-squared test and the Mann–Whitney U test were applied. Findings: The intensity of several privacy-related concerns was significantly different between the two groups. The majority of the participants did not inform themselves about the respective data privacy policies or terms and conditions before installing an activity tracking application. The majority of the German participants knew that they could request the deletion of all their collected data. In contrast, only 35% out of 68 participants from the US knew about this option. Research limitations/implications: This study intends to raise awareness about managing the collected health and fitness data after stopping to use activity tracking technologies. Furthermore, to reduce privacy and security concerns, the involvement of the government, companies and users is necessary to handle and share data more considerably and in a sustainable way. Originality/value: This study sheds light on users of activity tracking technologies from a broad perspective (here, participants from the USA and Germany). It incorporates not only concerns and the privacy paradox but (intended) user behavior, including seeking information on data protection and privacy policy and handling data after hypothetical discontinuance of use of the technology.