Cite
HARVARD Citation
Polese, F. et al. (2019). Reconceptualizing TQM in service ecosystems: an integrated framework. International journal of quality and service sciences. 11 (1), pp. 104-126. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Polese, F. et al. (2019). Reconceptualizing TQM in service ecosystems: an integrated framework. International journal of quality and service sciences. 11 (1), pp. 104-126. [Online].