Impacts of quality antecedents on faculty members' acceptance of electronic resources. Issue 2 (19th February 2018)

• Record Type: Journal Article
• Authors: Lwoga, Edda Tandi; Sife, Alfred Said
• Is Part Of: Library hi tech. Volume 36:Issue 2(2018)
• Page Start: 289
• Page End: 305
• Publication Date: 2018-02-19
• Subjects: Tanzania -- Service quality -- Structural equation modelling -- Information quality -- System quality -- DeLone and McLean model -- E-resource acceptance -- Information systems success model; Library science -- Technological innovations -- Periodicals; Libraries -- Automation -- Periodicals; Information science -- Periodicals; 025.00285
• DOI: 10.1108/LHT-01-2017-0010
• Languages: English
• ISSNs: 0737-8831

Abstract

Abstract : Purpose: The purpose of this paper is to assess whether quality antecedents and individual characteristics can influence faculty members' continued usage intention of electronic resources (e-resources) in selected public universities in Tanzania. Design/methodology/approach: A total of 204 faculty members participated in the study from three public universities in Tanzania. The study used structural equation modelling, ANOVA and t -tests to perform analyses. Findings: Better educated and middle-aged faculty members with a wide experience of using e-resources are more likely to continue using e-resources. Information quality had positive relationship with continued usage intention of e-resources while service quality had indirect impact to continued usage intention through information quality and system quality. Originality/value: Based on the DeLone and McLean information systems success model, this study integrates quality factors (information, service and system quality) and individual characteristics as antecedents to the continued usage intention of e-resources. The study comprehensively documents empirical findings on impacts of quality factors and individual characteristics on e-resources in a developing country. The study reveals results that are useful for enhancing usage of e-resources by faculty in other institutions with similar conditions.