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HARVARD Citation
Tatavarthy, A. et al. (2019). Exploring the moderating role of construal levels on the impact of process vs outcome attributes on service evaluations. Journal of service theory and practice. 29 (3), pp. 375-398. [Online].
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Tatavarthy, A. et al. (2019). Exploring the moderating role of construal levels on the impact of process vs outcome attributes on service evaluations. Journal of service theory and practice. 29 (3), pp. 375-398. [Online].