Can healthcare assistant training improve the relational care of older people? (CHAT) A development and feasibility study of a complex intervention. Issue 6 (2nd June 2022)

• Record Type: Journal Article
• Authors: Arthur, Antony; Aldus, Clare; Sarre, Sophie; Maben, Jill; Wharrad, Heather; Schneider, Justine; Barton, Garry; Argyle, Elaine; Clark, Allan; Nouri, Fiona; Nicholson, Caroline
• Is Part Of: British journal of healthcare assistants. Volume 16:Issue 6(2022)
• Page Start: 301
• Page End: 307
• Publication Date: 2022-06-02
• Subjects: Nurses' aides -- Great Britain -- Periodicals; Allied health personnel -- Great Britain -- Periodicals; 610.730698094105
• DOI: 10.12968/bjha.2022.16.6.301
• Languages: English
• ISSNs: 1753-1586

Abstract

Abstract : Older people account for an increasing proportion of those receiving NHS acute care. The quality of health care delivered to older people has come under increased scrutiny. Healthcare assistants (HCAs) provide much of the direct care of older people in hospital. Patients' experience of care tends to be based on the relational aspects of that care including dignity, empathy and emotional support.