Cite
HARVARD Citation
Matute, J. et al. (2018). Beyond chemistry: the role of employee emotional competence in personalized services. Journal of services marketing. 32 (3), pp. 346-359. [Online].
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Matute, J. et al. (2018). Beyond chemistry: the role of employee emotional competence in personalized services. Journal of services marketing. 32 (3), pp. 346-359. [Online].