Cite
HARVARD Citation
Chen, J. (2018). A novel Kaizen technique for service quality: case study in educational organization. TQM journal. 30 (4), pp. 269-280. [Online].
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Chen, J. (2018). A novel Kaizen technique for service quality: case study in educational organization. TQM journal. 30 (4), pp. 269-280. [Online].