Changing the Rotterdam-Rijnmond regional fire service: A multi-dimensional approach for analysing strategies of change. Issue 2 (10th December 2019)
- Record Type:
- Journal Article
- Title:
- Changing the Rotterdam-Rijnmond regional fire service: A multi-dimensional approach for analysing strategies of change. Issue 2 (10th December 2019)
- Main Title:
- Changing the Rotterdam-Rijnmond regional fire service
- Authors:
- Koppenjan, Joop
van Sluis, Arie
van der Meer, Frans-Bauke
Kuipers, Ben
van Paridon, Kees - Abstract:
- Abstract : Purpose: The purpose of this paper is to identify critical success factors for the management of complex change processes in fire service organizations and to apply these in a case study of the Rotterdam-Rijnmond fire service. Design/methodology/approach: The paper provides review of literature on organizational change, case study of the Rotterdam-Rijnmond fire service supported by the analysis of policy documents and 30 semi-structured interviews with key persons. Findings: Combining different theoretical approaches helps to get a more complete picture of important issues and dilemma's in the management of change processes – which is a first step in the successful implementation of changes – whereas other approaches tend to emphasize only some and overlook others. Applied in a case study, this approach revealed serious weaknesses in the management of change within the Rotterdam-Rijnmond fire service and offered practical guides for solutions. Originality/value: This paper combines insights from different theoretical approaches into a more integrated perspective that aims to be helpful as a practical tool for designing and implementing complex changes in fire service organizations.
- Is Part Of:
- International journal of emergency services. Volume 9:Issue 2(2020)
- Journal:
- International journal of emergency services
- Issue:
- Volume 9:Issue 2(2020)
- Issue Display:
- Volume 9, Issue 2 (2020)
- Year:
- 2020
- Volume:
- 9
- Issue:
- 2
- Issue Sort Value:
- 2020-0009-0002-0000
- Page Start:
- 123
- Page End:
- 141
- Publication Date:
- 2019-12-10
- Subjects:
- Organizational change -- Fire service -- Change management -- Multiple stakeholder perspectives -- Third-order change
Emergency management -- Research -- Periodicals
363.05 - Journal URLs:
- http://www.emeraldinsight.com/2047-0894.htm ↗
http://www.emeraldinsight.com/ ↗
http://www.emeraldinsight.com/products/journals/journals.htm?id=ijes ↗ - DOI:
- 10.1108/IJES-04-2018-0023 ↗
- Languages:
- English
- ISSNs:
- 2047-0894
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 22063.xml