Exploring Transformative Usability in the Business and Professional Writing Classroom. Issue 1 (March 2018)

• Record Type: Journal Article
• Authors: Nielsen, Danielle
• Other Names: Oswal Sushil K. guest-editor.
• Is Part Of: Business and professional communication quarterly. Volume 81:Issue 1(2018)
• Page Start: 66
• Page End: 84
• Publication Date: 2018-03
• Subjects: disability studies -- usability and accessibility -- accessible pedagogy; Business education -- United States -- Periodicals; Communication in management -- United States -- Periodicals; English language -- Business English -- Periodicals; 658.450715
• DOI: 10.1177/2329490617748690
• Languages: English
• ISSNs: 2329-4906

Abstract

This article addresses the importance of teaching transformative usability and accessibility concepts through the lens of disability studies in general business and professional communication courses. It argues that when students learn to analyze audiences, include diverse users, and foresee accessibility before the final draft because they practice user-centered design, their documents become more accessible for all users and situations. It presents a four-unit course plan that integrates disability studies and usability, including legal requirements. The unit plan advocates considering disability and diverse users and uses at the beginning of the design process.