Blockchain technology in financial services: a comprehensive review of the literature. (5th March 2021)

• Record Type: Journal Article
• Authors: Pal, Abhinav; Tiwari, Chandan Kumar; Behl, Aastha
• Is Part Of: Journal of global operations and strategic sourcing. Volume 14:Number 1(2021)
• Page Start: 61
• Page End: 80
• Publication Date: 2021-03-05
• Subjects: Finance -- Qualitative -- Technology -- Financial services -- Blockchain -- Financial inclusion -- Both; Production management -- Periodicals; Contracting out -- Periodicals; 658.5005
• DOI: 10.1108/JGOSS-07-2020-0039
• Languages: English
• ISSNs: 2398-5364

Abstract

Abstract : Purpose: The purpose of this study is to thoroughly review studies that have used blockchain technology in financial services. This study will help provide a holistic framework that would highlight the current state and challenges of the blockchain in the financial services sector. Design/methodology/approach: The objective of this study is to systematically examine and organize the current body of research literature that either quantitatively or qualitatively explored the use of blockchain technology in financial services. The study uses PRISMA-guided systematic review along with bibliometric analysis to achieve the purpose. Findings: This study contributes to the existing literature by exploring and analyzing systematic studies available on blockchain with special reference to financial services sector. With blockchain based on five principles, namely, computational logic, peer-to-peer transmission, irreversibility of records, distributed database and transparency with pseudonym has immense potential to unleash and transform the financial service industry. With increasing blockchain-based operations of decentralized banking, insurance, trade finance, financial markets and cryptocurrency market, the subject is rapidly growing and seeking considerable contribution from scholars from around the world. Research limitations/implications: This study uses systematic literature review approach, which has its own demerits. Like other studies based on Systematic Literature Review, this study also suffers from a certain bias such as sample selection bias, publication bias, data interpretation and the combination of quantitative and qualitative studies in the population. Further, the adoption and resultant benefits of blockchain have not been empirically tested. Practical implications: This study can help policymakers and institutions in determining their future course of action, as it highlights the state of research in the area of blockchain technology and financial services. Originality/value: Very few studies have done a comprehensive review of literature on blockchain in financial services.