"Having a Normal Life": A Qualitative Study on Client Goal-Setting Within a Health Care and Social Needs Navigation Program. Issue 1 (January 2021)

• Record Type: Journal Article
• Authors: LaForge, Kate; Wros, Peggy; Bradley, Katherine J.; Beiers-Jones, Kristen
• Is Part Of: Journal of ambulatory care management. Volume 44:Issue 1(2021)
• Publication Date: 2021-01
• Subjects: goals -- home health nursing -- nursing -- patient navigation -- social determinants of health; Ambulatory medical care -- Administration -- Periodicals; Ambulatory medical care -- United States -- Administration -- Periodicals; Community health services -- Administration -- Periodicals; Community health services -- United States -- Administration -- Periodicals; Health planning -- Periodicals; Health planning -- United States -- Periodicals; 362.12
• DOI: 10.1097/JAC.0000000000000349
• Languages: English
• ISSNs: 0148-9917

Abstract

Abstract : Client goals within healthcare and social needs navigation programs are neither well understood nor incorporated into ambulatory care practices. This study provides a qualitative analysis of client-established goals within the Interprofessional Care Access Network (I-CAN), a community-based health care and social needs navigation program. One hundred eleven client goal lists were analyzed using conventional content analysis. Twenty-two codes were developed and grouped into 4 main categories including Physical/Mental Health, Social/Social Services, Health Care System, and Daily Living. The results of this study offer insight into client goals within health care and social needs navigation programs and provide suggestions for future research.