Medical student empathy and breaking bad news communication in a simulated consultation. Issue 5 (May 2022)

• Record Type: Journal Article
• Authors: Bukowski, Henryk; Sweeney, Catherine; Bennett, Deirdre; Rizzo, Gabriella; O'Tuathaigh, Colm M.P.
• Is Part Of: Patient education and counseling. Volume 105:Issue 5(2022)
• Page Start: 1342
• Page End: 1345
• Publication Date: 2022-05
• Subjects: breaking bad news -- communications skills -- Empathy -- medical students -- simulation; Patient education -- Periodicals; Health counseling -- Periodicals; Health education -- Periodicals; Counseling -- Periodicals; Patient Education -- Periodicals; Éducation des patients -- Périodiques; Counseling -- Périodiques; Éducation sanitaire -- Périodiques; 615.5071
• DOI: 10.1016/j.pec.2021.09.017
• Languages: English
• ISSNs: 0738-3991

Abstract

Highlights: We describe psychological factors influencing breaking bad news communication. Aspects of self-reported empathy predicted communication competence in medical students. Communication skills training may need to address moderating influence of personality. Abstract: Objectives: This study examined the relationship between self-reported empathy and breaking bad news (BBN) communication skills performance in a sample of undergraduate medical students (n = 100) in the clinical years of their program. Methods: Correlational and regression analysis examined the relationship between Jefferson Scale of Physician Empathy (JSPE-S) and Empathy Quotient (EQ) scores, and communication skills performance based on students' application of the SPIKES protocol to a BBN scenario in a simulated encounter. Results: Higher BBN communication skills performance was positively correlated with scores on the "Social Skills" EQ sub-scale (r (99) = 0.31, p = 0.002), which measures spontaneous and context-independent use of social skills. Multiple regression confirmed that "Social Skills" sub-scale variation predicted BBN score variation (B = 2.17, 95% CI = 0.65–3.69, p < 0.01). A weak positive association was also observed between BBN score and the "Standing in Patient's Shoes" JSPE sub-scale (r (99) = 0.22, p = 0.03). Conclusions: Findings suggest that specific aspects of dispositional empathy may moderate BBN communications skills competence in medical students. Practice implications: A better understanding of the moderating role of personality may lead to more tailored BBN communications skills training interventions and improved transfer of skills to workplace settings.