Including the Student Voice: Experiences and Learning Outcomes of a Flipped Communication Course. Issue 3 (September 2019)

• Record Type: Journal Article
• Authors: Kantanen, Helena; Koponen, Jonna; Sointu, Erkko; Valtonen, Teemu
• Is Part Of: Business and professional communication quarterly. Volume 82:Issue 3(2019)
• Page Start: 337
• Page End: 356
• Publication Date: 2019-09
• Subjects: flipped classroom -- collaborative inquiry -- collaborative learning -- communication in the disciplines -- students' experiences -- learning outcomes -- mixed methods; Business education -- United States -- Periodicals; Communication in management -- United States -- Periodicals; English language -- Business English -- Periodicals; 658.450715
• DOI: 10.1177/2329490619833397
• Languages: English
• ISSNs: 2329-4906

Abstract

In this article, we present a study focusing on the learning experiences of business students in an organizational and marketing communication course. The pedagogical approaches of a flipped classroom, collaborative inquiry, and communication in the disciplines guided the planning of the course. A mixed-methods approach was used. The key findings include positive student evaluations of the pedagogies utilized. Moreover, a wide variety of learning outcomes was reported, particularly in the fields of crisis communication and workplace communication. The pedagogies utilized enabled a comprehensive model for teaching communication and contributed to relevant learning experiences and skill development for the 21st century.