Creating positive learning experiences with technology: A field study on the effects of user experience for digital concept mapping. Issue 4 (April 2022)

• Record Type: Journal Article
• Authors: Rohles, Björn; Backes, Susanne; Fischbach, Antoine; Amadieu, Franck; Koenig, Vincent
• Is Part Of: Heliyon. Volume 8:Issue 4(2022)
• Publication Date: 2022-04
• Subjects: User experience -- Psychological needs -- Intention to use -- Concept mapping; UX User experience; Research -- Periodicals; Medical sciences -- Periodicals; Natural history -- Periodicals; Social sciences -- Periodicals; Earth sciences -- Periodicals; Physical sciences -- Periodicals; 507.2
• DOI: 10.1016/j.heliyon.2022.e09246
• Languages: English
• ISSNs: 2405-8440

Abstract

Abstract: Learning and assessment are increasingly mediated by digital technologies. Thus, learners' experiences with these digital technologies are growing in importance, as they might affect learning and assessment. The present paper explores the impact of user experience on digital concept mapping. It builds on user experience theory to explain variance in the intention to use digital concept mapping tools and in concept map-based assessment scores. Furthermore, it identifies fulfillment of psychological needs as an important driver of positive experiences. In a field study in three schools and a university (N = 71), we tested two concept mapping prototypes on computers and tablets. We found that user experience is a significant factor explaining variance in intention to use. User experience also explained variance in three out of four concept mapping scores on tablets, potentially related to the lower pragmatic quality of the tablet prototypes. Fulfillment of psychological needs strongly affected perceptions of different qualities of user experience with digital concept mapping. These results indicate that user experience needs to be considered in digital concept mapping to provide a positive and successful environment for learning and assessment. Finally, we discuss implications for designers of digital learning and assessment tools. Highlights: User experience (UX) is a vital success factor for digital education tools. Fulfillment of psychological needs defines user experience. User experience is a strong predictor of intention to use. User experience can explain variance in concept map scores. User experience models can complement technology acceptance models. Abstract : User experience, Psychological needs, Intention to use, Concept mapping.