Cite
HARVARD Citation
Creelman, V. (2022). "Thank you for reaching out:" Brand relationship management and the conversational human voice of customer care in online service encounters. Discourse, context & media. p. . [Online].
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Creelman, V. (2022). "Thank you for reaching out:" Brand relationship management and the conversational human voice of customer care in online service encounters. Discourse, context & media. p. . [Online].