Closing the Loop: Building a Culture of Assessment in Academic Libraries. Issue 2 (17th February 2022)

• Record Type: Journal Article
• Authors: Zaugg, Holt; Belliston, Jeff; Roberts, Brian; Wilson, Duane
• Is Part Of: Journal of library administration. Volume 62:Issue 2(2022)
• Page Start: 266
• Page End: 273
• Publication Date: 2022-02-17
• Subjects: Library assessment -- library evaluation -- close the loop -- library value -- decision-making; Library administration -- Periodicals; 025.1
• DOI: 10.1080/01930826.2022.2026130
• Languages: English
• ISSNs: 0193-0826

Abstract

Abstract: Library assessments are used to inform others of the library's value to the community and to assist in decision-making. In some instances, those conducting the assessment are not those who are describing the library's value or making decisions. In these instances, a final assessment step is to close the loop of assessment. This article examines the assessment and user experience literature for insights on how library employees can close the loop on library assessments. It suggests the next steps employees may take after completing an assessment that results in library improvement.