Culturally intelligent supervisors: Inclusion, intercultural cooperation, and psychological safety. Issue 2 (7th June 2021)

• Record Type: Journal Article
• Authors: Fujimoto, Yuka; Presbitero, Alfred
• Is Part Of: Applied psychology. Volume 71:Issue 2(2022)
• Page Start: 407
• Page End: 435
• Publication Date: 2021-06-07
• Subjects: cultural intelligence -- inclusion -- multicultural work teams; 158.05
• DOI: 10.1111/apps.12326
• Languages: English
• ISSNs: 0269-994X

Abstract

Abstract: By integrating the cultural intelligence (CQ) and diversity/inclusion literature, we attempt to make a dual contribution to the literature by understanding how subordinates' perceptions of their supervisors' CQ may enhance their intercultural cooperation via their individual psychological climate for inclusion. We further examine the role of minority members' psychological safety as a result of perceived supervisor CQ and psychological climate for inclusion. To explore these processes, we conducted three studies. Based on social processing and social learning theories, we empirically tested the relationship between perceived supervisor CQ and subordinates' intercultural cooperation and initially determined the role of one of the three dimensions of psychological climate for inclusion (i.e. integration of differences) (Study 1: two‐waves; N = 316). To address the data limitation and to expand the framework (i.e. adding in the other dimensions of psychological climate), we conducted Study 2 (two‐waves; N = 173). We further extended the framework to include psychological safety and obtained two‐waves of data from ethnic minority members in Study 3 ( N = 155). Our results supported our predictions offering novel insights into why CQ matters for supervisors of culturally diverse work units and clarify the various mechanisms on how supervisors' CQ influences intercultural cooperation in those units.