Cite
HARVARD Citation
Bani-Melhem, S. et al. (2022). Customer incivility and customer problem-solving behaviour in frontline employees: testing a moderated mediation model. Total quality management & business excellence. pp. 278-296. [Online].
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Bani-Melhem, S. et al. (2022). Customer incivility and customer problem-solving behaviour in frontline employees: testing a moderated mediation model. Total quality management & business excellence. pp. 278-296. [Online].