Social Workers' Challenges in Transitioning from Frontline to Supervisory Role. Issue 1 (1st January 2022)

• Record Type: Journal Article
• Authors: Zhou, Shu
• Is Part Of: Human service organizations, management, leadership & governance. Volume 46:Issue 1(2022)
• Page Start: 67
• Page End: 81
• Publication Date: 2022-01-01
• Subjects: Supervisory transitioning -- social work supervisor -- social work supervision -- leadership training -- continuing education; Social service -- Periodicals; Social work administration -- Periodicals; 361.3068
• DOI: 10.1080/23303131.2021.1919266
• Languages: English
• ISSNs: 2330-3131

Abstract

ABSTRACT: This study examines the process of shifting from being a frontline worker to performing a supervisory role, focusing on the challenges faced by new supervisors during this transition. Semi-structured interviews were conducted with 24 supervisors from different practice settings in a large southern city in the US. The phenomenological method was employed in the data analysis. The findings indicate that the most significant challenges included peer-to-supervisor transition, an overwhelming workload, unclear role expectations, and managing seasoned staff. This study recommends further research, leadership training, and more social work supervision courses.