Discursive approaches to webcare: A closer look at apologies, conversational human voice, legitimation, and emotion regulation. (March 2022)

Record Type:: Journal Article
Title:: Discursive approaches to webcare: A closer look at apologies, conversational human voice, legitimation, and emotion regulation. (March 2022)
Main Title:: Discursive approaches to webcare: A closer look at apologies, conversational human voice, legitimation, and emotion regulation
Authors:: Decock, Sofie
Abstract:
Is Part Of:: Discourse, context & media. Volume 45(2022)
Journal:: Discourse, context & media
Issue:: Volume 45(2022)
Issue Display:: Volume 45, Issue 2022 (2022)
Year:: 2022
Volume:: 45
Issue:: 2022
Issue Sort Value:: 2022-0045-2022-0000
Page Start:
Page End:
Publication Date:: 2022-03
Subjects:: Webcare -- Discourse -- Apology -- Conversational human voice -- Legitimation -- Emotion regulation
Discourse analysis -- Periodicals
Digital media -- Periodicals
Mass media and language -- Periodicals
Communication -- Periodicals
Communication
Digital media
Discourse analysis
Mass media and language
Periodicals
401.4105
Journal URLs:: http://www.sciencedirect.com/science/journal/22116958 ↗
http://www.sciencedirect.com/ ↗
DOI:: 10.1016/j.dcm.2021.100575 ↗
Languages:: English
ISSNs:: 2211-6958
Deposit Type:: Legaldeposit
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:: British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store
Ingest File:: 20839.xml