Partnership Enhancement Program: Piloting a Communication Training Program for Cystic Fibrosis Care Teams. (28th April 2021)

• Record Type: Journal Article
• Authors: George, Cynthia; Raymond, Katherine F; Collins, Lauren; Arefy, Zafreen; Kazmerski, Traci M
• Is Part Of: Journal of patient experience. Volume 8(2021)
• Publication Date: 2021-04-28
• Subjects: patient provider communication -- interprofessional communication training -- clinician patient relationship -- cystic fibrosis; Patient satisfaction -- Periodicals; Patient satisfaction -- United States -- Periodicals; Patient participation -- Periodicals; Patient participation -- United States -- Periodicals; Patient satisfaction; Patient participation; United States; 362.1068
• DOI: 10.1177/23743735211014049
• Languages: English
• ISSNs: 2374-3735

Abstract

Optimal information sharing between people with cystic fibrosis (PwCF), caregivers, and clinicians is key to managing CF. Based on research indicating the CF community's interest in improved care conversations, the Cystic Fibrosis Foundation partnered with the Academy of Communication in Healthcare to customize their relationship-centered communication training program for CF and pilot the Partnership Enhancement Program (PEP). Facilitated by interprofessional certified CF clinicians, PEP consisted of a full-day workshop and follow-up session with CF care teams. Over 98% of survey responses highly rated the applicability of the skills to respond to PwCF, and caregivers needs more effectively.