Being a gift- Multilingual healthcare professionals in neonatal care. Issue 1 (February 2022)

• Record Type: Journal Article
• Authors: Patriksson, Katarina; Nilsson, Stefan; Wigert, Helena
• Is Part Of: Journal of neonatal nursing. Volume 28:Issue 1(2022)
• Page Start: 67
• Page End: 71
• Publication Date: 2022-02
• Subjects: Multilingual -- Healthcare professionals -- Neonatal intensive care -- Qualitative study; Newborn infants -- Care -- Periodicals; Newborn infants -- Diseases -- Periodicals; Neonatal intensive care -- Periodicals; Soins infirmiers en néonatologie -- Périodiques; Infant, Newborn, Diseases -- Periodicals; Intensive Care, Neonatal -- Periodicals; Neonatal Nursing -- Periodicals; 618.9200231
• DOI: 10.1016/j.jnn.2021.04.002
• Languages: English
• ISSNs: 1355-1841

Abstract

Abstract: Background: Parents said that they sometimes wished they had a multilingual physician as an interpreter, because the physician would understand the child's care and treatment and share a language with the parents. Aim: To understand and describe the lived experience of multilingual neonatal healthcare professionals dealing with interpreting in their workplace, performing as interpreters in addition to their regular work. Methods: Interviews with multilingual neonatal healthcare professionals and analysed using a phenomenological reflective lifeworld approach. Results: Multilingual healthcare professionals understood the interpreting experience as being a gift, comprising three themes: feeling satisfaction – happiness from helping workplace colleagues; identifying with families – empathy from having been in the same situation; and expected to be available – colleagues expected them to provide interpreting services. Conclusion: This study found that it is common in neonatal care to use multilingual healthcare professionals to interpret communication with parents when language barriers exist.