Consumer product use behavior throughout the product lifespan: A literature review and research agenda. (15th January 2022)

• Record Type: Journal Article
• Authors: Shi, Tianfeng; Huang, Rong; Sarigöllü, Emine
• Is Part Of: Journal of environmental management. Volume 302:Part B(2022)
• Publication Date: 2022-01-15
• Subjects: Product use behavior -- Product lifetime extension -- Literature review -- Scoping review -- Sustainable consumption -- Perceived value; Environmental policy -- Periodicals; Environmental management -- Periodicals; Environment -- Periodicals; Ecology -- Periodicals; 363.705
• DOI: 10.1016/j.jenvman.2021.114114
• Languages: English
• ISSNs: 0301-4797

Abstract

Abstract: Extending product lifespan has recently been recognized as an important strategy to achieve sustainable development. A substantial corpus of literature explores product lifespan from the perspective of product design or manufacturing practices, but the perspective of consumer has been largely overlooked. Addressing this void, this study systematically reviewed the literature on how consumer product use behavior influences the product lifespan. Insights gained from the review process guided our analysis on how product lifespan relates to consumer perceived value (comprising functional value, social value, and emotional value). We developed a five-stage framework to delineate the relationship between consumer perceived value and product use behavior across five-stages; namely, pre-acquisition, early use, middle use, late use, and pre-disposal. Furthermore, we identify promising directions for future scholarly work. Highlights: We review literature on consumer product use behavior throughout the product lifetime (PLT). We build a comprehensive framework to describe drivers of consumer product use throughout the PLT. Functional, social and emotional value explain consumer product use throughout the PLT. Consumer perceived value and change in value of a product determine consumer product use. Implications are provided on how to urge and facilitate consumers to extend the PLT.