A theory grounded framework of information behaviour of SMEs on emerging information communication technology adoption decision-making. (7th April 2022)

• Record Type: Journal Article
• Authors: Eze, Sunday Chinedu; Olatunji, Sulaimon; Chinedu-Eze, Vera C.; Inegbedion, Henry; Bello, Adenike
• Is Part Of: International journal of business information systems. Volume 39:Number 3(2022)
• Page Start: 299
• Page End: 327
• Publication Date: 2022-04-07
• Subjects: emerging information communication technology -- EICT -- technology -- organisation and environment -- TOE -- information behaviour -- SMEs -- ICT adoption -- decision-making; Information storage and retrieval systems -- Business -- Periodicals; Business -- Data processing -- Periodicals; Management information systems -- Periodicals; System design -- Periodicals; System analysis -- Periodicals; 651.8
• Languages: English
• ISSNs: 1746-0972

Abstract

Although studies have made significant efforts to study information behaviour using numerous model and extended ones, many have extrapolated the findings of others as if small and medium enterprises (SMEs) operate in the same way other sectors do. This has slowed down the development of an integrated framework aimed at understanding the information behaviour of SMEs. The paper, examines information behaviour of SMEs by explicitly exploring the determinants of perceived information need for EICT adoption by SMEs, information source selection for EICT adoption by SMEs and factors influencing information sources selection for new ICT adoption by SMEs. Qualitative approach was adopted with the use of unstructured and semi-structured interviews with 20 participants drawn purposeful from Luton directories. The study developed an integrated framework underpinned by the TOE framework and helped identify the critical determinants of perceived information need, information sources selection when the need for EICT arises and factors influencing SMEs information source selection for EICT adoption decision-making.