Applying organisational behaviour theory to aid emergency staff retention. (2nd November 2021)

• Record Type: Journal Article
• Authors: Montminy, Nathaniel; Russell, Eric J; Holley, Steve
• Is Part Of: Journal of paramedic practice. Volume 13:Number 11(2021)
• Page Start: 466
• Page End: 471
• Publication Date: 2021-11-02
• Subjects: Emergency medical services -- Retention -- Organisational behaviour theory; Emergency medicine -- Periodicals; Emergency medical technicians -- Periodicals; 616.025
• DOI: 10.12968/jpar.2021.13.11.466
• Languages: English
• ISSNs: 1759-1376

Abstract

Abstract : The purpose of this theoretical concept article is to spark a dialogue on the use of organisational behaviour theory to address emergency responder retention. In the United States, emergency medical services (EMS) appear to be burdened with continuing problems of retaining staff. Poor responder retention affects the ability of EMS to deliver high-quality services; without trained, educated and experienced first responders, the EMS system struggles, and what suffers is the ability to provide medical care. The authors set out to construct a pathway for addressing the underlying issues leading to the exodus of professionals using organisational behaviour theory. To develop the idea, an inductive logic approach was used to address underlying negative factors influencing poor retention and discuss the promise of organisational behaviour theory in improving the retention of responders.