Do hotel financial factors influence satisfaction?. (September 2021)
- Record Type:
- Journal Article
- Title:
- Do hotel financial factors influence satisfaction?. (September 2021)
- Main Title:
- Do hotel financial factors influence satisfaction?
- Authors:
- Alexakis, Christos
Dowling, Michael
Pappas, Vasileios
Ramachandiran, Manimozhi
Skalvos, Favianos - Abstract:
- Highlights: Financial measures are related to hotel guest satisfaction. Investment in guest amenities is particularly important for satisfaction. Long-term is preferred to short-term investment.
- Is Part Of:
- Annals of tourism research. Volume 90(2021)
- Journal:
- Annals of tourism research
- Issue:
- Volume 90(2021)
- Issue Display:
- Volume 90, Issue 2021 (2021)
- Year:
- 2021
- Volume:
- 90
- Issue:
- 2021
- Issue Sort Value:
- 2021-0090-2021-0000
- Page Start:
- Page End:
- Publication Date:
- 2021-09
- Subjects:
- Hotel satisfaction -- Service quality -- Financial measures
Tourism -- Periodicals - Journal URLs:
- http://www.sciencedirect.com/science/journal/01607383 ↗
http://www.elsevier.com/journals ↗ - DOI:
- 10.1016/j.annals.2020.103128 ↗
- Languages:
- English
- ISSNs:
- 0160-7383
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 1044.800000
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 19553.xml