Using social networks in school crisis management: evidence from middle school principals in Kuwait. Issue 8 (17th November 2021)

• Record Type: Journal Article
• Authors: Alanezi, Ahmad
• Is Part Of: Education 3-13. Volume 49:Issue 8(2021)
• Page Start: 935
• Page End: 944
• Publication Date: 2021-11-17
• Subjects: Social networks -- crisis management -- school principals -- middle stage -- Kuwait; Education -- Great Britain -- Periodicals; Education, Primary -- Periodicals; Education, Elementary -- Periodicals; 372.942
• DOI: 10.1080/03004279.2020.1817964
• Languages: English
• ISSNs: 0300-4279

Abstract

ABSTRACT: This study aims to identify the extent to which middle school principals use social networks in managing a school crisis. It used a descriptive survey approach and employed a questionnaire to examine a sample comprising 66 middle school principals. The study found a low degree of dependence by principals on social networks in general and across the all stages of a crisis. The most commonly used social networks included WhatsApp (69.7%), Twitter (24.2%), and Facebook and Instagram (up to 3%). Further, the study presents some recommendations for the development and improvement of the response mechanisms deployed by principals during a school crisis.