Paving the Path for Tele–Mental Health Services: Transitions in a Student-Led Behavioral Health Clinic During COVID-19. (18th August 2021)

• Record Type: Journal Article
• Authors: Canada, Kelli E.; Easter, Danielle; Banks, Anthony
• Is Part Of: Journal of social work education. Volume 57(2021)Supplement 1
• Page Start: 4
• Page End: 18
• Publication Date: 2021-08-18
• Subjects: Social work education -- Periodicals; Social work education -- United States -- Periodicals; 361.305
• DOI: 10.1080/10437797.2021.1929622
• Languages: English
• ISSNs: 1043-7797

Abstract

ABSTRACT: Attempts to control COVID-19 pushed mental health providers to offer remote services to engage clients. This article discusses transitions in a student-led behavioral health clinic and has three aims: explore experiences transitioning to telehealth services, examine client mental health and quality of life outcomes, and compare client engagement through no-show and cancellation rates. This study is an evaluation and used a nonexperimental design. Data were collected from clinic students and faculty (n=21) and from clients (n=46). Data were analyzed using directed content analysis and univariate descriptive statistics. Students and faculty encountered few barriers moving services to telehealth. During a pandemic, client symptoms remained stable. No-show and cancellation rates declined following telehealth. Implications for student-led clinics and training are discussed.