Urban gig workers in Indonesia during COVID-19: The experience of online 'ojek' drivers. (1st January 2021)

• Record Type: Journal Article
• Authors: Rachmawati, Riani; Safitri, ; Zakia, Luthfianti; Lupita, Ayu; De Ruyter, Alex
• Is Part Of: Work, organisation, labour & globalisation. Volume 15:Number 1(2021)
• Page Start: 31
• Page End: 45
• Publication Date: 2021-01-01
• Subjects: Gig workers -- online drivers -- urban -- decent work -- COVID-19 -- job creation -- motorbike taxi -- transportation; Work -- Periodicals; Labor -- Periodicals; Division of labor -- Periodicals; Industrial relations -- Periodicals; Division of labor; Industrial relations; Labor; Work; Periodicals; 331
• DOI: 10.13169/workorgalaboglob.15.1.0031
• Languages: English
• ISSNs: 1745-6428

Abstract

Abstract : This paper uses case study evidence to examine how COVID-19 has impacted on the working conditions of urban gig workers (online 'ojek' riders). Initial findings suggest that the platform companies use the term 'partner' to commandeer low-cost labour and thereby avoid the obligations required of a contract of employment, and that this vulnerability has become more evident in COVID-19 pandemic conditions. The findings suggest that the platform companies should pay more attention to worker feedback to create a better working environment, as decent work will better be achieved with responsible corporate governance, good management, and strong worker-management relationships.