Going with the flow: Nudging attention online. (October 2021)

• Record Type: Journal Article
• Authors: Wu, Angela Xiao; Taneja, Harsh; Webster, James G
• Is Part Of: New media & society. Volume 23:Number 10(2021)
• Page Start: 2979
• Page End: 2998
• Publication Date: 2021-10
• Subjects: Audience building -- audience formation -- audience fragmentation -- choice architectures -- clickstreams -- flow -- media ownership -- nudges -- online attention -- web usage; Mass media -- Social aspects -- Periodicals; Mass media and culture -- Periodicals; Information technology -- Social aspects -- Periodicals; Internet -- Social aspects -- Periodicals; 302.2305
• DOI: 10.1177/1461444820941183
• Languages: English
• ISSNs: 1461-4448

Abstract

Theories explaining the impacts of online media often swing between the actions of empowered individuals and the distribution structures put in place by powerful corporations. To explicate how these factors interact, we adapt the concept of audience flow to highlight the temporal dimension of web use and demonstrate how digital architectures subtly nudge masses of people into online attention flows. We identify sequential usage patterns through a network analysis of passively measured clickstreams, combined with data on website ownership and website architectures. Our sample, based on a panel of 1 million users, includes 1761 websites that reached at least 1% of Internet users in the United States. Our findings reveal previously unseen patterns of online audience formation, which have implications for studying media effects and understanding institutional power on the Internet.