Factors influencing the adoption of telemedicine health services during COVID-19 pandemic crisis: an integrative research model. Issue 6 (3rd July 2021)

• Record Type: Journal Article
• Authors: Rahi, Samar; Khan, Mubbsher Munawar; Alghizzawi, Mahmoud
• Is Part Of: Enterprise information systems. Volume 15:Issue 6(2021)
• Page Start: 769
• Page End: 793
• Publication Date: 2021-07-03
• Subjects: DeLone & McLean IS model -- UTAUT -- protection motivation theory -- telemedicine health services -- structural equation modelling; Information storage and retrieval systems -- Periodicals; Management information systems -- Periodicals; Electronic commerce -- Periodicals; 658.4038011
• DOI: 10.1080/17517575.2020.1850872
• Languages: English
• ISSNs: 1751-7575

Abstract

ABSTRACT: This study aims to investigate patient's behaviour towards the adoption of telemedicine health services with the integration of three well-Known theories, namely, unified theory of acceptance and use of technology (UTAUT), the protection motivation theory (PMT) and DeLone & McLean information success model. The results of structural equation modeling indicate that altogether UTAUT, PMT and DeLone & McLean information success model explained 80.4% variance in patient attitude towards adoption of telemedicine health services. Findings suggest that health-care professional can boost patient attitude towards adoption of telemedicine health services by improving factors such as service quality, computer self-efficacy and performance expectancy.