Cite
HARVARD Citation
Li, S. et al. (2021). Frontline employee anger in response to customer incivility: Antecedents and consequences. International journal of hospitality management. p. . [Online].
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Li, S. et al. (2021). Frontline employee anger in response to customer incivility: Antecedents and consequences. International journal of hospitality management. p. . [Online].