A Framework for User Agency during Development of Interactive Risk Visualization Tools. Issue 4 (2nd October 2019)

• Record Type: Journal Article
• Authors: Stephens, Sonia H.; DeLorme, Denise E.
• Is Part Of: Technical communication quarterly. Volume 28:Issue 4(2019)
• Page Start: 391
• Page End: 406
• Publication Date: 2019-10-02
• Subjects: Interactive tools -- risk visualization -- user agency -- user-centered design; Technical writing -- Periodicals; Technical writing -- Study and teaching -- Periodicals; 808.0666
• DOI: 10.1080/10572252.2019.1618498
• Languages: English
• ISSNs: 1057-2252

Abstract

ABSTRACT: Participating in user-centered design provides potential users of interactive risk visualization tools agency in influencing tool development. This article identifies and characterizes pathways for agency that users may experience as they participate in design of interactive tools for visualizing environmental risks. We present an empirically based conceptual framework for better understanding user agency during visualization tool development based on findings from interviews with professional visualization tool developers and discuss practical implications and future research recommendations.