Assessing the Value of an Online Repository of Local Resources for People Who Have Chronic Health Conditions. Issue 2 (3rd April 2019)

• Record Type: Journal Article
• Authors: Jindal, Gagan
• Is Part Of: Journal of consumer health on the Internet. Volume 23:Issue 2(2019)
• Page Start: 123
• Page End: 145
• Publication Date: 2019-04-03
• Subjects: Chronic illness -- community resources -- information seeking -- user research; Health -- Computer network resources -- Periodicals; Internet -- Periodicals; Medical care -- Computer network resources -- Periodicals; Computer Communication Networks -- Periodicals; Consumer Participation -- Periodicals; Delivery of Health Care -- Periodicals; 025.063621
• DOI: 10.1080/15398285.2019.1611171
• Languages: English
• ISSNs: 1539-8285

Abstract

Abstract: Drawing on an exploratory study involving 15 semi-structured in-depth interviews with individuals who have chronic health conditions, this study investigates their experiences searching for information on local resources to manage their health more effectively. The findings revealed important benefits and challenges of the various strategies these individuals use to find local resources, which include word of mouth communication through informal social networks, online exploratory searches, and social media use. This study also assesses the potential uptake, design, and implementation of an online health information system that would allow these individuals to crowdsource information on local resources in their communities.