A glossary of user-centered design strategies for implementation experts. Issue 6 (7th December 2018)

• Record Type: Journal Article
• Authors: Dopp, Alex R; Parisi, Kathryn E; Munson, Sean A; Lyon, Aaron R
• Is Part Of: Translational behavioral medicine. Volume 9:Issue 6(2019)
• Page Start: 1057
• Page End: 1064
• Publication Date: 2018-12-07
• Subjects: Implementation -- User-centered design -- Human-centered design -- Design thinking -- Evidence-based practice; Medicine and psychology -- Periodicals; 616.0019
• DOI: 10.1093/tbm/iby119
• Languages: English
• ISSNs: 1869-6716

Abstract

Abstract : We developed a glossary of design techniques, which researchers and providers can use to maximize the usability of health care innovations in everyday practice settings. Abstract: User-centered design (UCD), a discipline that seeks to ground the design of an innovation in information about the people who will ultimately use that innovation, has great potential to improve the translation of evidence-based practices from behavioral medicine research for implementation in health care settings. UCD is a diverse, innovative field that remains highly variable in terms of language and approaches. Ultimately, we produced a glossary of UCD-related strategies specifically for experts in implementation research and practice, with the goal of promoting interdisciplinary collaboration in implementation efforts. We conducted a focused literature review to identify key concepts and specific strategies of UCD to translate into the implementation field. We also categorized the strategies as primarily targeting one or more levels of the implementation process (i.e., interventions, individuals, inner context, and outer context). Ultimately, we produced a glossary of 30 UCD strategies for implementation experts. Each glossary term is accompanied by a short, yet comprehensive, definition. The strategies and their definitions are illustrated, using a hypothetical behavioral medicine intervention as an example, for each of the four levels of the implementation process. This UCD glossary may prove useful to implementation experts who wish to develop effective collaborations and "shared language" with UCD experts to enhance use of behavioral medicine research in health services. Directions for future research are also discussed.