Development of an E-Commerce Chatbot for a University Shopping Mall. (20th March 2021)

• Record Type: Journal Article
• Authors: Oguntosin, Victoria; Olomo, Ayobami
• Other Names: Daneshvar Rouyendegh (B. Erdebilli) Babak Academic Editor.
• Is Part Of: Applied computational intelligence and soft computing. Volume 2021(2021)
• Publication Date: 2021-03-20
• Subjects: Computational intelligence -- Periodicals; Soft computing -- Periodicals; 006.305
• DOI: 10.1155/2021/6630326
• Languages: English
• ISSNs: 1687-9724

Abstract

Abstract : Chatbots have been used in many fields ranging from education to healthcare and are also used in e-commerce settings. This research aims at developing a web-based chatbot called Hebron for the Covenant University Community Mall. The chatbot is developed using Python and React.js as the programming languages and MySQL (Structured Query Language) server as the database to give a structure to the e-commerce datasets and Admin Portal process. The e-commerce chatbot application for Covenant University Shopping Mall (CUSM) seeks to provide an easy, smart, and comfortable shopping experience for the Covenant University Community.