Causes of nursing staff burnout: Exploring the effects of emotional exhaustion, work–family conflict, and supervisor support. Issue 2 (11th November 2020)

• Record Type: Journal Article
• Authors: Yeh, Te‐Feng; Chang, Yu‐Chia; Hsu, Ya‐Hui; Huang, Li‐Ling; Yang, Cheng‐Chia
• Is Part Of: Japan journal of nursing science. Volume 18:Issue 2(2021)
• Page Start: n/a
• Page End: n/a
• Publication Date: 2020-11-11
• Subjects: burnout -- emotional exhaustion -- supervisor support -- work–family conflict; Nursing -- Periodicals; Nursing -- East Asia -- Periodicals; 610.73
• DOI: 10.1111/jjns.12392
• Languages: English
• ISSNs: 1742-7932

Abstract

Abstract: Aim: Nursing staff burnout threatens not only nurses' health but also the safety and health of their patients. Organizations should be aware of how work‐related conflict can affect this burnout. This study examined the effect of supervisor support and work–family conflict on resource loss and burnout. Methods: A cross‐sectional method and quantitative approach were adopted. A total of 300 questionnaires were distributed to clinical nursing staff in two regional teaching hospitals, and 239 valid questionnaires were returned. Results: Work–family conflict had a mediating effect on the relationship between supervisor support and emotional exhaustion. Emotional exhaustion fully mediated the relationships between depersonalization, work–family conflict, and reduced professional efficacy. Conclusion: The mediating effect of emotional exhaustion in work–family conflict results from depersonalization and reduced professional efficacy, whereas work–family conflict mediated the effect of supervisor support on emotional exhaustion. The findings indicate that the medical industry should implement supervisor support strategies to reduce nursing staff work–family conflict and improve interventions for emotional exhaustion.