Impact of smartphone usage on employee engagement and employee performance in Indian corporate sector. Issue 3 (3rd April 2021)

• Record Type: Journal Article
• Authors: Panwar, Shikha; Agrawal, Vinita
• Is Part Of: Journal of statistics & management systems. Volume 24:Issue 3(2021)
• Page Start: 633
• Page End: 644
• Publication Date: 2021-04-03
• Subjects: Primary 90B50; Smartphones -- Indian corporate sector -- Employee engagement -- Employee performance -- Work efficiency; Statistics -- Periodicals; Mathematical models -- Periodicals; Mathematical models; Statistics; Periodicals; 519.5
• DOI: 10.1080/09720510.2020.1843276
• Languages: English
• ISSNs: 0972-0510

Abstract

Abstract: In the earlier decade, Smartphones have been made and dynamically fused with people's lives for social use, yet master uses too. The headway of correspondence developments impacts influences the way wherein correspondence occurs at work. Flexible advancements, for instance, PDAs have gotten its distinction as a particular gadget in the Indian Corporate division. PDAs can have opposite results in the workplace, for instance, cutting down effectiveness, redirection in laborer engagement, people distracting from their substances, conveying stress from individual issues to work, and making awful propensities. On the other hand, using Smart phones in the Indian corporate division can be productive in three unique manners: propelling self-administration, strengthening relationships with allies similarly as managers, and improving data sharing. Results uncover that cell phone has been utilized as a specialized device by the interviewees with their bosses, partners, and customers for imparting verbal guidance and pressing issues, transmitting business-related and refreshed data, building affinity and connection, settling customers' question and request, and giving criticism. The paper target inspecting the capability of a Smartphone use on representative commitment and at what level the usage of Smartphone affects employee engagement and employee's performances in the Indian corporate sector. It portrays how conveying a Smartphone to the work spot gives negative and positive outcomes among the worker's commitment and exhibitions and how to relate to their work efficiency.