Cite
HARVARD Citation
Bhandari, M. et al. (2021). Brand feedback to negative eWOM messages: Effects of stability and controllability of problem causes on brand attitudes and purchase intentions. Telematics and informatics. p. . [Online].
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Bhandari, M. et al. (2021). Brand feedback to negative eWOM messages: Effects of stability and controllability of problem causes on brand attitudes and purchase intentions. Telematics and informatics. p. . [Online].