Knowledge management and organisational innovation in higher education. (21st March 2021)

• Record Type: Journal Article
• Authors: Thang, Nguyen Ngoc; Phi, Hoang Dinh; Trang, Cao Xuan; Dung, Ngo Vi
• Is Part Of: International journal of management in education. Volume 15:Number 3(2021)
• Page Start: 276
• Page End: 292
• Publication Date: 2021-03-21
• Subjects: knowledge management -- innovation -- higher education -- research-focused university -- Vietnam; School management and organization -- Periodicals; Education -- Administration -- Periodicals; 371.2
• Languages: English
• ISSNs: 1750-385X

Abstract

This paper aims to examine the relationship between knowledge management processes on organisational innovation in a higher educational institution. This research was quantitative and used an electronic survey at Vietnam National University, Hanoi. The results from a survey (N = 120) in a research-focused university in Vietnam show that knowledge creation and knowledge access had a positive and significant association with administrative innovation, while knowledge access and knowledge dissemination related to technical innovation. The findings suggested that universities, at different stages of the development, adopt particular knowledge strategies that require certain KM processes that will differ from those required by universities with different knowledge strategies. Our findings also provide useful insights to educational managers who wish to understand, apply and enhance knowledge management in their universities. Our paper concludes with limitations of the research and recommendations for future research.