The hard talk: Dealing with the disruptive physician. (December 2020)

• Record Type: Journal Article
• Authors: Rossano, Joseph W.; Berger, Stuart; Penny, Daniel J.
• Is Part Of: Progress in pediatric cardiology. Volume 59(2020)
• Publication Date: 2020-12
• Subjects: Disruptive physician -- Professionalism -- Culture; Pediatric cardiology -- Periodicals; Cardiovascular Diseases -- Periodicals; Infant; Child; Cardiologie pédiatrique -- Périodiques; 618.9212005
• DOI: 10.1016/j.ppedcard.2020.101315
• Languages: English
• ISSNs: 1058-9813

Abstract

Abstract: Disruptive physician behavior, defined by the American Medical Association, is 'personal conduct, verbal, or physical that has the potential to negatively affect patient care or the ability to work with other members of the healthcare team' (American Medical Association, 2008). This type of behavior can undermine a culture of safety, foster medical errors, contribute to preventable adverse outcomes, increase the cost of care, and cause qualified staff to leave institutions. This review will discuss the scope of the problem, contributing factors, and strategies for prevention and addressing this type of unprofessional behavior. Highlights: Scope of problem for disruptive behavior Contribution factors Strategies for prevention and addressing behavior